Privacy Policy

Effective Date: 05/29/2025
Business Name: ShieldSolutions
Contact Email: contact@shieldsolutions.ca

1. Introduction

ShieldSolutions (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website or services.

2. What Information We Collect

We may collect the following types of personal information:

Contact Information (name, email address, phone number)
Service Details (information you provide related to our consulting or document support services)
Billing Information (if applicable, limited to payment confirmation and invoice data — no credit card info is stored on our servers)

Website Usage Data (IP address, browser type, and analytics data for improving our site)

3. How We Use Your Information

We use your information to:

Respond to inquiries or service requests
Deliver and improve our consulting and document support services
Send administrative communications such as confirmations, invoices, or updates
Comply with legal or regulatory requirements (if applicable)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store and Protect Your Data

All data is stored securely using trusted Canadian or U.S.-based service providers. We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. Third-Party Services

We may use trusted third-party providers for:

Website hosting
Payment processing
Email communication
Analytics

These providers have their own privacy policies and comply with applicable data protection regulations.

6. Cookies & Website Analytics

Our website may use basic cookies and analytics tools (e.g., Google Analytics) to better understand user behavior and improve the experience. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

Request access to your personal data
Ask for correction or deletion of your data
Withdraw consent for communications at any time

To make a request, email us at contact@shieldsolutions.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our services constitutes acceptance of any changes.

9. Contact Us

For any questions about these Terms, please contact:

📧 Email: contact@shieldsolutions.ca
📍 ShieldSolutions — Ontario, Canada